Frequently Asked Questions

  • 1.

    What documents do I need to open a live account?

    You will need a valid government-issued ID (passport, driver’s license, or national ID card) and proof of address (utility bill, bank statement, or rental agreement) dated within the last three months.

  • 2.

    How long does it take to open a live account?

    Once you have submitted all the required documents and completed the application form, your account will typically be verified and activated within 24 to 48 hours.

  • 3.

    Can I open a live account if I am a beginner in trading?

    Yes, VT Markets welcomes traders of all levels. We offer educational resources and a demo account to help you get started and build your trading skills.

  • 4.

    What types of accounts does VT Markets offer?

    VT Markets offers Standard STP and Raw ECN accounts. Each account type is designed to meet the needs of different traders, whether you are a beginner or an experienced trader.

  • 5.

    Are there any fees associated with opening a live account?

    There are no fees to open a live account with VT Markets. However, trading fees such as spreads, commissions, and swaps may apply depending on the type of account and instruments traded.

  • 6.

    How do I deposit funds into my live account?

    You can deposit funds using various methods, including bank transfer, credit/debit card, and online payment systems like Skrill and Neteller. Detailed instructions are available in the client portal.

  • 7.

    Can I withdraw funds at any time?

    After the withdrawal has been approved and deducted from your trading account, the processing time will vary depending on your withdrawal method.

    – Credit/debit card or wire transfer withdrawals usually arrive within 3-7 working days( based on the processing speed of each bank).
    – E-wallet withdrawals generally arrive within 1-3 working days. The actual processing time may be affected by financial institutions.

  • 8.

    Is my personal information secure with VT Markets?

    Yes, VT Markets employs advanced security measures, including SSL encryption and strict data protection policies, to ensure your personal information is secure.

  • 9.

    Are demo accounts available?

    VT Markets offers free demo accounts which you can use to familiarize yourself with our platform, client area and for educational purposes.

  • 10.

    How can I contact VT Markets for support?

    You can contact VT Markets support via live chat or email at [email protected]. Our customer service team is available 24/5 to assist you with any queries or issues you may have.